Support
Need a hand with an order, a product question, or something else? We're a small team and read every message ourselves.
Contact us
Email: hello@shopkindled.co.uk
We aim to reply within 1 business day.
Before you write in
- Sizing questions — check the sizing table on the product page first, it's specific to each item
- Order status — check your shipping confirmation email for tracking
- Not heating up — see our Troubleshooting page for quick fixes
- Wrong size ordered — see Swapping a Size
- Faulty item — see Warranty
Returns
Unworn, unwashed items can be returned within 30 days of delivery for a full refund. Email us to start a return.